If you have never had a hosting account or you’ve changed companies and the new one uses an account management interface that you haven’t seen before, you may get puzzled about how to complete a specific operation in your account or on your computer. Because of this, lots of hosting providers have prepared a knowledge base, which enumerates the most common questions and issues related to their platform, instead of including only general facts. This kind of knowledge base will allow you to find the required information quickly and easily, so you will not have to devote lots of time and energy to issues that might require something as simple as clicking a button or ticking a check box. Thus, not only can you get things done, but you can also discover lots of new and valuable facts, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

All shared hosting that we’re offering include an exhaustive knowledge base where you can find everything you need to know in regards to your hosting account. Whether you’re intending to set up a brand-new database, to redirect a domain using an .htaccess file or to create an e-mail account on your computer or phone, you can simply check our step-by-step help articles and all the info that you require will be there. When you go to a particular section of your Hepsia hosting Control Panel, you will see articles that are relevant to the features that can be accessed through it. In case you want to see the whole article collection and get acquainted with all the functions that Hepsia offers, or simply to read generic info about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to cover any difficulty that you may confront, but if you do not find the information that you want, you can always contact us, as our customer care team members are available to you 24x7.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include an extensive online article library where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we are using. We’ve created it based on the feedback that we have collected from our customers through the years and, as a result, our articles touch upon specific problems that you might experience and present the fastest way to repair them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your computer even though you have the right settings. The articles are available in each and every Control Panel section and you can browse them at any time. They can help you deepen your knowledge not only about our platform, but also about the hosting sphere in general, as they feature exhaustive guides and general information such as what cron jobs or file permissions are.