Live Chat Support in Shared Hosting
As a part of the support services that we offer for all our shared hosting, we have live chat support that is available all the time, even on holidays. You are able to contact us regardless if you already have an account or not, since we will support you with all sorts of things, ranging from providing you with general info on our services in case you aren't our customer yet and you are considering to purchase one of our packages, to helping you with setting up an email account in an email client. Part of the issues are more complicated and time-consuming, so you will have to use the ticketing system which is integrated in the Hepsia web hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is accessible every day, even on weekends and holidays. It's the perfect way to find out more about our semi-dedicated servers in case you do not have an account yet or to get some problem resolved if you are a customer and our customer care representatives will help you quickly no matter what time of the day you join our chat. In case you wonder which package is better for your websites, in case you need a piece of advice whether you need a specific upgrade and how to obtain it or if you have difficulties setting up an email account on your computer, you are able to get in touch with us and we will give you the needed information promptly. Our live chat is accessible even after our phone lines are off for the day, therefore if you have an account here, you can be sure that you'll always enjoy quick assistance with any question or issue that pops up.