Service Uptime Guarantee in Shared Hosting
All our shared hosting solutions include a 99.9% service uptime warranty. We're able to reach that goal by using a cutting-edge cloud hosting platform where each service (files, emails, databases, and so forth.) has its own set of servers. We don't run everything on a single machine as most providers do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between servers for the best possible performance of your sites. If one server fails, the other ones in the cluster will take over in order to enable continuous functioning of the sites. To protect yourself from infrastructural problems, our web server facilities use highly effective diesel backup generators and several independent Internet providers as to make sure that targeted traffic will be able to reach your sites no matter what. We also have a group of qualified admins overseeing the servers 24/7/365.
Service Uptime Guarantee in VPS Servers
When you get a Virtual Private Server through our company, we warrant that the physical server your account is set up on will be functional a minimum of 99.9% of the time. While we are not able to control what you’ll do with the VPS and what you set up on it, we're going to make certain that the main machine will work 24/7 with no disturbances. Our facilities have a number of Internet providers and backup generators to guarantee the uninterrupted work of all web servers accommodated there. If there is a problem with any virtual server on the physical one, we've got a group of experienced administrators to eliminate it in a very timely manner and to make sure that the other VPS server accounts on that hosting server will not be affected. We use only new, thoroughly tested hardware components for the servers in which new virtual accounts are set up.