Service Uptime Guarantee in Shared Hosting
All our shared hosting solutions include a 99.9% service uptime warranty. We're able to reach that goal by using a cutting-edge cloud hosting platform where each service (files, emails, databases, and so forth.) has its own set of servers. We don't run everything on a single machine as most providers do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between servers for the best possible performance of your sites. If one server fails, the other ones in the cluster will take over in order to enable continuous functioning of the sites. To protect yourself from infrastructural problems, our web server facilities use highly effective diesel backup generators and several independent Internet providers as to make sure that targeted traffic will be able to reach your sites no matter what. We also have a group of qualified admins overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you purchase a semi-dedicated server solution from our company, you will enjoy a guaranteed 99.9% uptime. Your account is going to be created on a hi-tech cloud hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, e-mail messages, statistics and databases are all handled by their own clusters of servers, so even when there is an issue one machine, your websites aren't going to be affected whatsoever. This enables us to provide a much more stable hosting service in comparison with businesses that run everything on one machine where a problem with a single service can take the entire web server down. To prevent infrastructure difficulties, our data centers use various Internet providers and powerful diesel generators, so whatever happens, the web servers will keep functioning without any interruptions and your sites will remain working. Any software problems will be addressed straight away by our expert team of professionals which keep an eye on all web servers 24/7.
Service Uptime Guarantee in VPS Servers
When you get a Virtual Private Server through our company, we warrant that the physical server your account is set up on will be functional a minimum of 99.9% of the time. While we are not able to control what you’ll do with the VPS and what you set up on it, we're going to make certain that the main machine will work 24/7 with no disturbances. Our facilities have a number of Internet providers and backup generators to guarantee the uninterrupted work of all web servers accommodated there. If there is a problem with any virtual server on the physical one, we've got a group of experienced administrators to eliminate it in a very timely manner and to make sure that the other VPS server accounts on that hosting server will not be affected. We use only new, thoroughly tested hardware components for the servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages feature a 99.9% hosting server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We test every single server carefully before we hand it over to the client and we work with new hardware components to avoid any chance of hardware problems. Any unpredicted software issues will be resolved promptly by our system admins as they keep an eye on all of the website hosting servers 24/7. To avoid infrastructural issues, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your Internet sites are flooded, we can react instantly and filter the excess traffic before it reaches your dedicated server and disrupts the proper work of your sites.