A 99.9% Server Uptime
The primary benefit of establishing your own shared hosting platform is that you do not have to be worried about compatibility issues – you design a specific set of software apps in such a way so as to work with a defined set of hardware parts. The result is something significantly more steady and dependable, because there are much less possible risks of failure. We have set up our cloud hosting system using time–proven hardware components plus a significantly tweaked version of SELinux in order to create a completely riskless environment for your own personal websites.
For this reason, with each of our shared hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to provide a first–rate web hosting service, you can barely lean on the default network configuration in a datacenter. We have set up our own custom internal network in an effort to ensure a faster–than–the–blink–of–an–eye connection speed with the outside world.
And because of this, no matter which data center facilities you choose: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your money on the line, you can’t feel truly secure. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel content with our web hosting service or if you want to use a more powerful hosting solution, like a VPS servers or even a dedicated servers – you will get your money back in full, without any hidden costs or reimbursement taxes.
24/7 Technical Support
In the event that you operate a web hosting firm, your technical support engineers are of great importance. This is why we have diligently hand–picked a very skilled team of tech support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All trouble tickets are replied to in less than 60 minutes and our average support ticket response time is under twenty minutes!