Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help section incorporated into your Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed towards solving any common problem that you could possibly have, they are compiled by our support team of qualified techs.

  • Top quality support service
  • Educational Video Clips

  • If you would like to see how a task is completed or how a problem is fixed, rather than just reading about it, then take a look at our selection of instructional video tutorials. They cover a variety of different issues and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 client care service and a one–hour support ticket response time guarantee. Our practiced technicians will be available 24–7–365 to respond to your queries and to fix any issue that you might possibly face. Simply submit a ticket from the Help Center section and we will reply to you within a minute.