1 hour ticket response
We are committed to offering a rapid and accurate response to every tech support ticket submitted by a user. Our expert client support team representatives will review your request and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. In fact, the average client support ticket response time has proved to be 20 minutes.
An Outstanding Technical Support Service
Each member of our client service team has several years of experience in the shared hosting market and the vast majority of them have worked for us for at least 5 years. They all are prepared to reply to all your queries in the most proficient way possible.
An Easy–to–Navigate Help Center Section
Incorporated into the Web Site Control Panel is an intuitive Help Center, which features a variety of sources of information. You can search through a frequently updated knowledge base offering web hosting account administration articles and site management articles, watch the instructional video tutorials or take a gaze at our F.A.Q. section.