• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to offering a rapid and accurate response to every tech support ticket submitted by a user. Our expert client support team representatives will review your request and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. In fact, the average client support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • An Outstanding Technical Support Service

  • Each member of our client service team has several years of experience in the shared hosting market and the vast majority of them have worked for us for at least 5 years. They all are prepared to reply to all your queries in the most proficient way possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • Incorporated into the Web Site Control Panel is an intuitive Help Center, which features a variety of sources of information. You can search through a frequently updated knowledge base offering web hosting account administration articles and site management articles, watch the instructional video tutorials or take a gaze at our F.A.Q. section.