Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Guarantee

  • Our crew of specialists will do their best to respond to your assistance needs in less than 1 hour. If, however, the issue you have come across requires aid from our Admin =Department,= we will address the ticket to the technician on duty and will post a reply to inform you.

  • Top quality support service
  • Top–class Client Help And Support Service

  • We offer around the clock tech help through a lightning fast ticket system incorporated into your Control Panel. You’ll be able to contact us whenever you want about any of the software applications that come installed in advance on the virtual server, this includes the desired Linux distribution, the server admin panel and our custom created Web Site Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • A thorough and consistently updated collection of articles is included in our in–house built Web Site Control Panel. It gives you quick tips on how to execute all of the primary web site managing duties. The Help section provides detailed how–to articles and reviews and step by step video guides. You can open the Help area by hitting the Help or Video buttons in the top right corner of each Control Panel section.