Q: Why do I have to transfer my website? What does website migration involve?
A: When your current hosting provider can no longer meet the needs of your web site, or if you undergo regular downtime, or if you have to wait for hours for the help desk support team to reply to you, it may be a clever idea to change your hosting provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your new provider. At DanCom Hosting, we realize that this can be hard and time–consuming. That is why we’ll do all that for you for free!Our experienced technical staff reps will transfer your site content from your present provider to us. Our techs have lots of experience with web site migration and are able to handle anything – from a traditional WordPress–powered blog or Joomla™–driven site, to an extremely complex, custom–made app.
Q: Website migration sounds like a lot of work. Just how long can it take?
A: We strive to implement all website migrations as fast as possible. Nevertheless, we don’t have a set time frame for website migrations. There are different aspects that you have to consider – the mere size of your website and the workload of our website migration team, etc. We constantly try to perform each migration within 48 hours. With smaller sites, our staff typically manages to finish within 24 hours.
Q: Do you need anything from me before you start transferring my web site?
A: Yep. We will need to have the name of the web site that you want us to migrate. We will also need a means to access your current hosting account so that we can get the content pertaining to your web site.
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: Will my web site be offline during the migration?
A: Your website will continue to work just like it did before with your old hosting provider. When we are through with the migration, your web site will be configured to work on our system and we’ll ask you to preview it. If everything is functioning properly, all you will have to do is update the NS resource records corresponding to your domain. Your web site will be migrated over to us without any downtime whatsoever.
Q: Will my present web hosting provider find out that I’m leaving them?
A: Nah. Apart from your login credentials for the Control Panel, we don’t require anything. We will never touch base with your web hosting provider. They won’t know anything about the migration either.
Q: Does it make any difference what platform my current hosting provider is using?
A: We support all Linux–powered hosting platforms. In essence, if we can access your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.